FAQs

Access to your account passes to any surviving joint owner. If there are no surviving joint owners, the account passes to the listed beneficiaries. If there are no surviving beneficiaries, your account will be added to your estate. Contact us with any questions concerning this topic.

We require address changes to be made in writing, there is a Change of Address form available here. You may fax this back to us at 317-774-7321 or mail it to us at PO Box 7250, Fishers, IN 46037.

Interest is accrued on your account daily based on the balance in the account that day. If you close your account and withdraw all funds, the interest you have earned up to that point will be paid out to you.

Statements are sent out semi-annually on June 30 and December 31 each year. We also send an activity notice anytime there is activity (a deposit or withdrawal) on the account.

Interest accrues daily and is compounded to your account semi-annually. It processes with day end processing on June 30 and December 31 each year. Interest will be compounded back into your account, unless you request that it be paid out to you. If you request interest to be paid out to you, we will process this through Electronic Funds Transfer directly to your bank account. There are no fees for this service and funds will be in your bank account the next business day. We are not able to issue checks for interest payments.

Interest rates are determined primarily by market conditions as we strive to offer competitive rates.

Our current interest rates can be viewed on our main page.

Interest rates are re-assessed semi-annually on June 30 and December 31 each year.

Yes, please call or write for more information.

There are two ways to request a transfer. The first way to request a transfer is to send a secure email through the WIF Online Access. If you have not enrolled in Online Access, see the FAQ immediately above. If you have enrolled, login and select the “Contact” link at the top of the screen. Then select “New” and follow the prompts to create and submit your transfer request.

The second way to request a transfer is to call the WIF Office at 317-774-7300, M – F between 8:00 am and 4:30 pm Eastern Time and speak with a customer service representative who can assist you.

To access your account information online you must first enroll for online access. To enroll, go to the WIF Homepage and click on “Enroll for Online Access” in the middle of the page. Complete the enrollment application and click on “Submit”. Within one business day of submitting your enrollment application, you will receive two separate emails – one with your User ID and the second, with a temporary password (PIN). Once you receive this information, go back to the WIF Homepage, click on the green “Login” button at the top right of the page, type in the User ID emailed to you and hit “Continue.” On the next page, type in the temporary PIN emailed to you and hit “Sign In” to get access to your account information online.

You can request full or partial redemption (i.e., withdrawal) of your funds at any time with no fees or penalties. We process all requests for return of funds from your account by Electronic Funds Transfer (EFT) directly to your bank. This is a free service and funds will be available in your bank account by the next business day.

An investment account can be opened with as little as $25.